What payment methods can I use?
You can choose from the following payment methods:
- Master Card
* American Express
* Marley's Tobacco Fraud Prevention Policy requires that all orders paid with American Express credit cards must be shipped to the billing address listed for the card being used. Marley's Tobacco reserves the right to cancel and refund any order that is not being shipped to the original billing address.
Do you accept PayPal?
No - We can not accept PayPal payments due to their selling policies.
Marley's Tobacco reserves the right to add a signature requirement to any order at our discretion for security reasons.
Failed or Declined Payments
If you need help with a failed payment that is pending in your bank account, your answer is here!
Please do not panic, these are temporary authorizations, they will not post. If you tried to make a payment to us, and received a message that the payment failed but you still see a charge on your account from us, it means that the banking system has put a temporary hold on the funds. The failed payment is a pending transaction that will never go through.
Most holds will drop off in about 2 to 3 business days, but sometimes it takes longer.
Each time you make a payment attempt and the payment attempt fails or declines, a warning message from our site pops up saying you that there will be a temporary authorization on the funds.
The most common reasons that you will receive a payment failed message are:
1. Your billing address and/or zip code does not match what is on file with your financial institution.
2. Your CVV code is incorrect
3. Your transaction was declined by your financial institution.
If you tried to pay multiple times, and received the message that the payment failed multiple times, you may see multiple holds on your funds. These charges are all pending, and will not go through. The transactions may show up as pending transactions on your credit card or bank statement until Authorized.net and your financial institution release the holds on the amounts.
We Aggressively Prosecute Credit Card Fraud
Credit card fraud has increased over the past several years.
Why do we expend such effort to fight fraud? We do it so that we won't have to raise prices to cover losses aused by fraud. We don't want our honest customers, racing on a tight budget, to have to bear the cost. We believe that if all companies followed our example, credit card fraud would be significantly reduced.
These resulted in incarceration and orders for restitution and/or return of the products that were obtained illegally.
Secure Shopping guarantee
We understand your concerns about the security of your personal and credit card information on the Web, which is why we guarantee your security 100%.